Terms and Conditions

Welcome to MyGarage ("we", "us", or "our"), an online platform specializing in the sale of genuine, aftermarket, refurbished, used, and performance car parts, accessories, fluids, and related products, primarily serving customers in Uganda and the East African region.

These Terms and Conditions govern your access to and use of our website, account services, order placement, payment processing, shipping, delivery, and related support services.

By accessing this site, creating an account, or placing an order, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use the site or services.

These Terms form a legally binding contract between you and MyGarage. We recommend you save or print a copy for your records.

We make reasonable efforts to ensure that product descriptions, specifications, compatibility notes, part numbers, fitment guidance, and images are accurate and up to date. However, due to supplier updates, model-year differences, and vehicle modifications, some details may vary.

Product images and colors may differ from actual products because of lighting, screen settings, and manufacturer changes.

Products may include OEM, aftermarket, refurbished, used, and performance parts. Product type is displayed where available.

You are responsible for independently confirming compatibility before purchase, including by verifying part numbers or consulting a qualified mechanic.

Availability is subject to stock. If an item is unavailable after order placement, we may offer alternatives, partial fulfillment, cancellation, or refund.

When you place an order, it is an offer to purchase products at the listed terms. An automated receipt confirmation only acknowledges submission and does not constitute acceptance.

A binding contract is formed when we issue an order acceptance/confirmation notice or dispatch the products, whichever occurs first.

We may refuse, hold, or cancel orders due to unavailability, pricing errors, suspected fraud, payment verification issues, legal restrictions, or breach of these Terms.

You may request cancellation or modification before processing begins. Once processed, changes are handled at our discretion.

Before final submission, you are responsible for reviewing order details and correcting any mistakes.

At delivery, products are expected to match the listed description and be sold with legal right of sale by MyGarage.

Manufacturer warranties, where provided, are subject to each manufacturer policy and claims process.

Except as required by law, we do not provide additional warranties on fitment for every vehicle variant, modified-vehicle compatibility, or outcomes from improper installation.

Used and refurbished products may be sold on a limited-warranty or as-is basis as disclosed on the product page.

Professional installation is strongly recommended. Damage caused by incorrect installation, misuse, neglect, accident, or unauthorized modification is not covered.

To the fullest extent permitted by law, our total liability for claims connected to any product or order is limited to the amount paid for that product.

We are not liable for indirect or consequential losses including loss of profit, loss of revenue, downtime, towing costs, replacement labor, or business interruption.

We are not responsible for losses caused by failure to verify compatibility, improper installation, normal wear and tear, or third-party service failures.

Nothing in these Terms excludes liability that cannot be excluded by law, including liability for fraud and other mandatory protections.

You agree to indemnify, defend, and hold harmless MyGarage, its owners, employees, and affiliates against claims, losses, liabilities, and expenses arising from your breach of these Terms, misuse of products, unlawful conduct, or violation of third-party rights.

This indemnity survives account closure and termination of your use of the site.

All text, product data, images, logos, graphics, videos, software, page layouts, and related content on this site are owned by MyGarage or its licensors and are protected by applicable intellectual property laws.

You are granted a limited, revocable, non-transferable license to access and use the site for personal shopping and legitimate business purchasing only.

Without prior written permission, you may not copy, scrape, reproduce, republish, distribute, sell, or create derivative works from site content.

Unauthorized use may result in legal action and applicable civil or criminal penalties.

The site may link to or integrate with third-party services such as payment gateways, logistics providers, social platforms, and manufacturer websites.

These third-party services operate under their own terms and privacy policies.

MyGarage does not control and is not responsible for third-party content, availability, service quality, or security practices.

Any interaction with third-party platforms is at your own risk.

Our collection and use of personal data are governed by our Privacy Policy and applicable data protection laws.

By using the site, you consent to processing of relevant personal data for account administration, order fulfillment, payment processing, delivery coordination, support, fraud prevention, and legal compliance.

We implement reasonable technical and organizational safeguards to protect personal data.

You may request access, correction, or deletion of personal data in accordance with applicable law by contacting dpo@mygarage.ug.

We are not liable for delay or non-performance caused by events outside reasonable control, including natural disasters, acts of government, civil unrest, strikes, supply shortages, customs delays, power outages, internet disruptions, epidemics, and similar events.

Where such events occur, we will use reasonable efforts to minimize impact and resume normal operations.

We may suspend accounts, restrict access, or cancel orders where there is breach of these Terms, non-payment, fraud risk, abuse, legal violations, or security threats.

You may close your account at any time by contacting support, but unpaid balances and unresolved orders remain enforceable.

Termination does not affect rights and obligations that by nature survive, including payment obligations, liability limits, and indemnities.

These Terms and all disputes related to the site, products, and services are governed by the laws of the Republic of Uganda.

Subject to applicable dispute resolution mechanisms, courts located in Kampala, Uganda have jurisdiction over related claims.

Parties agree to first attempt good-faith negotiation to resolve disputes.

If unresolved within 30 days, disputes may be referred to mediation or arbitration in Kampala, Uganda in accordance with applicable arbitration law.

Either party may seek urgent injunctive relief from a competent court where necessary to prevent immediate harm.

We may revise these Terms from time to time.

When material updates are made, we will publish the updated Terms with a revised "Last Updated" date and may provide additional notice through email or site notification.

Your continued use of the site after the effective date of updated Terms constitutes acceptance of those changes.

If any provision is held invalid, illegal, or unenforceable, that provision will be limited or removed to the minimum extent necessary and the remaining provisions remain fully enforceable.

These Terms, together with incorporated policies and confirmed order documents, form the entire agreement between you and MyGarage for your use of the site and services.

They replace prior understandings, communications, or agreements on the same subject matter unless explicitly agreed in writing.